If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges on defective products within 30 days of receiving your order. Warranties on products vary by product. If you are dissatisfied with your product, you may return within 14 days for a full refund or store credit, whichever you choose. All non-defective product returns must be shipped at the expense of the customer. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Due to the nature of Sundstrom Respirators, they are not returnable unless defective. Rikon Machinery warranty issues cannot be returned to WoodTurners Wonders but need to be addressed with Rikon’s warranty department. We will assist if necessary. Customers must contact manufacturer for concerns regarding these products.
- Clearance or Factory Second products cannot be returned. All sales are final.
- Items must be returned in original packaging.
- Other than Sundstrom and Rikon, if you have a product in need of repair or replacement, you may be asked to return to Woodturners Wonders at your expense so we can fix it for you. These are handled on a case by case basis so please call call if you have an issue.
- Refunds will take place once returned products arrive at our warehouse
- Shipping fees on returned non-defective items are to be paid by the customer
- Contact us at 678.400.8181 for return instructions on damaged or lost goods or any other question you may have.
- Our return address is:
5230 Clarks Bridge Road
Gainesville, GA, 30506