Shipping Policy

Can I ship an online order Internationally?

Yes, however, international shipping rates are typically higher and online calculations can become complicated. Please call or email us for shipping costs for clarification of specific international destination shipping rates.

 

Can I ship an online order to APO/FBO addresses?

Yes, there is no problem shipping to APO/FBO addresses.

 

Can I have an order shipped to a P.O. Box?

Yes, we are able to ship to a P.O. Box unless it’s UPS as they won’t deliver to a P.O. box. 

 

What are your shipping rates?

Our shipping costs are based on the actual weight, dimensions and destination of your order. We use shipping tables provided by UPS and USPS to calculate the shipping costs charged to your order. Your order will be shipped from our warehouse located in Gainesville, GA or any of our vendor partner locations. The final shipping cost is calculated during the checkout process, once the shipping destination is entered. If you feel the shipping calculated on your order seems inaccurate, please contact us for a review.  

 

Can I pick my order up from the Warehouse and avoid shipping?

Yes! If you are nearby, visit our warehouse to pickup your order and avoid additional shipping costs. For these orders please call us to let us know your approximate arrival time.  

 

What carriers do you use to ship orders?

Most of our packages are shipped UPS or USPS.

 

Can I track my order online?

Yes! Once an order has been shipped, you will receive a shipping confirmation email with tracking information.

 

How long will it take to ship my order?

Orders are generally processed and shipped between 1-3 business days.

 

Will I have to sign for my order?

Normally for items shipped UPS we require signatures on delivery.  If you feel your location is safe for unsigned deliveries, please let us know that you don’t want to have to sign for delivery.  Buyer assumes risk for lost merchandise if they request not to have to sign for UPS deliveries.